IVR SOLUTION


Mobonair Wireless offering   IVR Solution   is a Technology that Automates interactions with telephone callers. In this you get a personal telephone number where your customers can call 24×7. IVR solutions are your personal reception hosted virtually in cloud telephony environment.  Customers calling to your number are greeted with a message customized specially for you and can select Channels set by you to speak with concerned person or leave a voicemail to you!

 

Features Plan1 Plan 2  Plan 3  Plan 4
Channels 1 2 3 5
Web Interface Yes Yes Yes Yes
SMS Alerts on Calls Yes Yes Yes Yes
Professional Welcome Message Yes Yes Yes Yes
Voicemail Yes Yes Yes Yes
Programmable Extensions Yes Yes Yes Yes
Multiple Language Support Yes Yes Yes Yes
Call Recording Yes Yes Yes Yes
After Hour Support Yes Yes Yes Yes
Advanced Call Forwarding Yes Yes Yes Yes
Custom On Hold Music Yes Yes Yes Yes
Fax to Email Yes Yes Yes Yes
Caller Location based Routing     Yes Yes
Blacklist / Whitelist Callers Yes Yes Yes Yes
Conference   Yes Yes Yes
Sticky Agent     Yes Yes
Multi Level IVR   Yes Yes Yes
Unlimited Extensions     Yes Yes
ASR – Speech Recognition     Yes Yes

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